Last updated on 14th of August 2022
Privacy Act 1988
About this Policy
This is the Policy the Privacy Act 1988 and the Australian Privacy Principles require of WP Native Apps PTY LTD in relation to Personal Information of Users.
This Policy concerns how WP Native Apps may collect, store, use and disclose a User’s Personal Information.
At any time WP Native Apps PTY LTD may modify, add to or replace this Policy where the change is notified via the App at least 7 days before it takes effect.
The current version of this Policy is available from WP Native Apps on request.
Website means a computer program designed to run on a browser on your device.
Personal Information means in relation to a User information about his or her:
(a) name, date of birth;
(b) phone number, email address, place of residence;
(c) ethnicity, race, religion;
(d) special needs dietary requirements;
(e) contract with a Provider contacted via the App;
(f) bank and credit card details or other payment mechanism;
(g) other information that is ‘personal information’ under Australian Privacy Principles.
Collection of Personal Information
WP Native Apps may collect Personal Information of a User from the User concerned, and / or from other parties and publicly available sources such as from the internet and social media.
WP Native Apps will only collect Personal Information of a User:
to provide services to that User via the App or Website;
to manage its relationships with Providers able to be contacted via the App or Website;
to manage its business; and / or
for any purpose required or authorised by law.
If Personal Information of a User is not given to WP Native Apps, it will adversely affect its ability to provide services to the User.
Use of Personal Information
WP Native Apps may disclose Personal Information of a User to any of the following:
- a person authorised by the User;
- persons to whom WP Native Apps may contract out some business functions and activities, such as data storage;
- any person, body or agency (such as a Government Department or Court) where required or allowed by law.
- WP Native Apps does not disclose Personal Information to any overseas person or organisation.
Security & Management of Personal Information
WP Native Apps will take reasonable steps to ensure:
- the Personal Information it collects, uses or discloses is accurate, complete and up-to-date; and
- the Personal Information it holds is protected from misuse and loss, and from unauthorised access, modification or disclosure.
Destruction of Personal Information
WP Native Apps will destroy or de-identify any Personal Information no longer required by WP Native Apps.
Access and correction of Personal Information
Under the Privacy Act 1988, a User has right to request WP Native Apps to provide the User access to his or her Personal Information, and if any of that information is incorrect the User can request WP Native Apps change it.
Contact details are on WP Native Apps’s website wpnativeapps.com.
There may be fees for accessing or correcting Personal Information.
If a User believes WP Native Apps has not complied with the Privacy Act 1988 or the Australian Privacy Principles in relation to the User, the User can make a complaint by contacting WP Native Apps’s Privacy Officer on (61 + 2) 8959 4707.
WP Native Apps is not a member of an external dispute resolution scheme. If the User is not satisfied with WP Native Apps’s handling of his or her complaint, the User may refer the complaint to the Australian Information Commissioner at www.oaic.gov.au. The Australian Privacy Principles can also be downloaded from the Commissioner’s website.